Shipping Policy

At Leaf & Root, we strive to provide a smooth and efficient shipping experience. Please review our shipping policy below to understand how we handle order deliveries.

1. Shipping Cost

• A flat shipping fee of £3 applies to all orders.
• Shipping costs are non-refundable unless due to an error on our part.

2. Delivery Time

• Orders are processed within 1-2 business days after payment confirmation.
• Standard delivery takes 3-5 working days from the dispatch date.
• Delivery times may vary due to unforeseen circumstances such as weather delays or courier disruptions.

3. Order Tracking

Once your order is dispatched, you will receive a confirmation email with tracking details (if applicable).

4. Lost or Delayed Shipments

• If your order has not arrived within the estimated timeframe, please contact us at info@leafndroot.com.
• We will work with the courier to resolve any delivery issues.

5. Damaged or Incorrect Orders

• If your order arrives damaged or incorrect, notify us within 48 hours of receipt with photos of the package and items.
• We will arrange for a replacement or refund as necessary.

6. Contact Us

For any shipping-related inquiries, please reach out to us at:
Email: info@leafndroot.com